"Warranty & Returns"

Our Guarantee to You All our products come with a 12-month manufacturer’s warranty and guarantees that cannot be excluded under the Australian Consumer Law.

1. Faulty or Damaged Items If your item arrives damaged or develops a fault, please contact us at [Your Email] within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no cost to you.

2. Change of Mind Returns Not quite right for your space? No worries. We offer a 30-day change of mind policy.

Items must be unopened, unused, and in original packaging.

A 15% restocking fee applies to cover administration and inspection.

Return shipping is at the customer's expense.

3. Professional Support As a boutique Australian business, we handle every claim personally. We’re here to make sure your retro sanctuary is perfect.